New Website Update

Support FAQ

Support FAQ

New! We have recently put together a quick troubleshooting guide for basic computer issues.

We will be adding additional check lists for other common problems including Internet connections, applications, emails and more.

These guides can be found under the Support FAQ page.


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Proactive Maintenance

Proactive maintenance

To maintain a fully functioning, secure, reliable and efficient network system for your business, the hardware and software components of your network need to be routinely maintained.

DataSmart Business Solutions offer regular system checks, both on-site and off-site, during which we inspect your server, monitor backup and anti-virus software, install updates and ensure that any issues are resolved promptly and efficiently. We have also developed a system to remotely monitor many aspects of your server through an automated service.

Desktop support

We keep your systems running as they should on a day to day basis including correcting software, printer or network issues and installing and configuring new printers, hardware and software.

Virus, malware and spyware protection

DataSmart is a partner with Sophos Anti Virus. Sophos is a world leader in IT security and control solutions purpose-built for business, education, government organizations and service providers.

Sophos' reliably engineered, easy-to-operate products protect over 100 million users in more than 150 countries from viruses, spyware, ad-ware, Trojans, intrusion, spam, policy abuse, and uncontrolled network access.

Database Development

Database development

DataSmart can create programs customised to business's needs ranging in size from webpage forms or excel spreadsheets to full blown database applications.

We can also design and customise complete websites to suite your requirements and to present your business to the online community. We work with you to create a professional website to showcase your company and provide you with a crucial online identity.

Quoting, purchasing and installation of hardware

Working with our partners we can supply you with excellent value for money on desktops, laptops and servers custom made to suit your users.

Server management and preventative maintenance

We offer routine on-site or remote checks on your server and network to ensure it is up to date, problem free and working as efficiently as possible.