New Website Update

Support FAQ

Support FAQ

New! We have recently put together a quick troubleshooting guide for basic computer issues.


We will be adding additional check lists for other common problems including Internet connections, applications, emails and more.


These guides can be found under the Support FAQ page.

 

Featured Partner

3CX

Latest Review

Evolve your communications with a 3CX Phone System for Windows - an IP Phone System that completely replaces your proprietary PBX.

 

Product Reviews

Dell Vostro 230s

Latest review

The Dell Vostro 230s is one of Dell's versatile slim line desktop PC’s designed for small business that offers a wide variety of configurations.

  • Category: Desktop Computer
  • Pros: Small Form Factor / Screw-less Design / Attractive Look & Design / Highly Versatile System / Low power consumption.
  • Product Website: www.dell.com

The Vostro 230s is Dell’s midrange business computer aimed at small businesses looking for a reliable and versatile desktop solution. Fully customizable to meet a broad range of office computing roles, the Vostro 230s offers up to 4GB of system memory, optional dedicated graphics card and comes with Microsoft’s latest operating system, Windows 7. This system comes highly recommended and is an ideal balance between value and performance.

3CX VoIP Phone System

Latest review

The 3CX software based PBX replaces traditional proprietary phone systems. 3CX offers all the features of a high end phone system but at a much lower cost.

  • Category: Software Based VoIP PBX
  • Pros: Automated Provisioning / Low Cost / Easy to Install & Configure / Uses Existing Wiring / 3 Editions Available - Including free basic edition / Soft Phone Option for PC, iPhone & Android / Compatible with Leading Brands
  • Product Website: www.3cx.com

The 3CX VoIP software has been developed to operate on Microsoft Windows and is configured via your web browser. This makes it easy to access the configuration options through any desktop connected to network. All phones are automatically provisioned through the software and only require a network connection, meaning that additional dedicated wiring for the phones is not required.

The 3CX VoIP phone system consists of a number of including a Microsoft Windows computer running the software, a PSTN gateway and the VoIP enabled phones. The 3CX software is very light on resource usage and as such can be installed on any desktop running Windows XP or greater. It is recommended that the software is installed on a dedicated system or server as your business communication relies on the availability of the 3CX system once installed.

A PSTN gateway is required to connect the 3CX phone system to an existing analog phone line. 3CX provides templates for a number of common gateways and various common VoIP phone including Cisco, Grandstream, Snom and Yealink.

HTC Aria

Latest review

The HTC Aria is a solid business Android Smartphone. The Aria is not too large and packs the power to perform most tasks quickly.

  • Category: Smart Phone - Google Android v2.2
  • Pros: 3.2" Touch Screen / Great Performance / Solid Microsoft Exchange Integration / Light Weight (115g)
  • Cons: Battery life was shorter than desired.
  • Product Website: www.htc.com

The HTC Aria is a solid business Android Smartphone. The phone is not too large and packs the power to perform most tasks quickly. HTC’s integrated polite ringer means that as soon as you lift it up to see who is calling, the ringer volume drops. And if you turn it over, it stops ringing altogether and quietly takes a message. You are able to view, edit and create Microsoft Word, Excel and PowerPoint files, plus view Adobe PDF files on your HTC Aria. (Application available for download from Android Market™) Full GPS functionality.

Sonicwall TZ100

Latest review

The SonicWALL TZ-100 series is the latest in affordable and feature-rich firewalls.

  • Category: Hardware Firewall
  • Pros: Low Cost / Small Unit / Flexible & Effective Security / Content Filtering / Gateway Anti-virus / Intrusion detection
  • Cons: Requires expert knowledge to deploy, configure and manage.
  • Product Website: www.sonicwall.com

The SonicWALL TZ 100 series is the latest in affordable and feature-rich firewalls. The SonicWALL TZ 100 has become a small business workhorse and is a good fit for small business. It is a powerful device with support for more complex networks and even subscription UTM features.

The SonicWALL® TZ Series of Unified Threat Management (UTM) Firewalls integrates gateway anti-virus, anti-spyware, intrusion prevention, content filtering, anti-spam and application control, offering high performance multi-layered network protection.